communication

Find the lesson, even if a training seminar doesn’t have immediate applicability. It was one of a dozen “training” sessions I attended that year. Luckily, opportunities to learn about a new idea [...]

Cliché but true; it’s all about the little things. The smallest gestures to acknowledge others (or lack thereof) send a powerful message. The new employee in Accounting brings about twenty years [...]

Predictability increases trust. The long holiday weekend provided a wonderful excuse to get together with some girlfriends. We sat in a corner of the bar catching up on recent life events. Our [...]

‘Tis the season! Enjoy a couple of my favorites.   Oprah Winfrey Colorado College 2019 The truth is, you cannot fix everything. But what you can do, here and now, is make a decision, because [...]

Recently, I invited a group of colleagues* to discuss the book, Insight, by Tasha Eurich. Here is what I gleaned from the dialogue. Insight #1: The definition of self-awareness While this might [...]

Here are some of my current favorites: 10-Minute Toughness by Jason Selk My favorite passage: Three Levels of Goals The 10-Minute Toughness mental work out is optimized when athletes know how to [...]

If you’re going to invest time in gathering information from a departing employee, ensure they feel heard. Most organizations I’ve worked in collected some type of exit data, both [...]

Taking the time to learn someone’s story likely feels inefficient, especially to someone who is results-driven. But the long-term gains are worth it. The question was innocent enough and one that [...]

I knew the first year of my developing my own consulting practice would be challenging; here is the advice I found most impactful. I am extremely grateful to my coach who encouraged me to write, [...]

Do you think to talk or talk to think? His words were blunt: “When you don’t say anything, I assume you have nothing to contribute.” My colleague’s assumption was completely false. But I [...]